Refund policy

Refund Policy

Thank you for shopping with Blakely Mae. We appreciate your support and want you to be happy with your purchase. 

If for any reason, you're not satisfied with your purchase, we gladly accept returns within 7 days of receiving package. 

Returns & Store credit

  • Eligible returns made within 7 days after receiving will receive store credit only.
  • We do NOT offer refunds to the original form of payment.
  • Returned items must be unworn, unused, and in their original condition with tags attached, if applicable.

Final Sale Items 

The following items are Final sale and cannot be returned or credited:

  • Swimwear
  • Jewelry
  • Sale and clearance merchandise
  • Bodysuits and undergarments

We do not offer exchanges.

Return Instructions

Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it. Please wrap your item neatly and in paper of some kind to protect the item.

Shoes must be sent back in the original shoe box. Shoe boxes should be shipped back in a box to protect the items. Shoes sent back with shipping label directly on the shoe box or in a bag will result in a 20% restocking deducted from your store credit. 

Once we receive return, please allow up to 7 business days for us to process your return. Once processed, your store credit will be emailed to you.

Shipping will be paid at the customer's expense. If you send us your return and it is not eligible you will have to pay return shipping fees for us to send back to you.

Damaged Items

Damaged items must be reported within two days of the receipt of your order. Please email us at blakelymae@yahoo.com and forward photos of any damage. 

Color variation or merchandise due to computer monitor resolutions, lighting and photography lenses are not qualified as damaged.

If your package happens to get lost in the mail, we are not responsible. Please make sure to purchase route package protection at checkout! This will make sure your order is covered and will be reimbursed if lost/stolen.